100% satisfied!

At Philips, you inspire us to create innovation that people truly love. And if you are not satisfied with our products, we are not. That's why we'll happily refund you on any purchase made from our top innovations below, within 30 days of purchase.

How to claim your money back?

1. Shop with peace of mind

Sign up as a My Philips member and register your new product purchased from a local authorised retailer¹.

2. Try the product

30 Day Money Back Guarantee for Sterilisers and Premium Steam Blender:

• Use the product for at least 7 days.
• Submit your claim within 30 days from the purchase date.
• Eligible products: SCF883/02 & SCF293/01

60 Day Money Back Guarantee for Electric Breast Pumps:

• Use the product for at least 7 days.
• Submit your claim within 60 days from your baby's birth.
• Eligible products: SCF532/11, SCF398/11 & SCF396/11

3. 100% satisfaction guaranteed

To claim a refund, you must complete the money back guarantee claim form below.

4. Money Back Guarantee
 

Return the product in its original packaging with the official claim form and the original purchase receipt within 30 days of purchase to Philips Consumer Care.